Billing Services

Hayton + Associates has developed various procedures that result in faster payments, reduced write offs and lower overhead. We work closely with your staff to implement the system that best meets the needs of your office.

Full Service Billing

We offer electronic and paper claims filing. Payers that do not accept electronic submissions will be sent traditional paper claims. After submission, we follow-up with insurance carriers and our clearinghouse to ensure all claims have been accepted. We forward secondary claims upon receipt of primary EOB. We track all claims that remain unpaid after 30 days. We handle all appeals and resubmissions.

We also generate patient statements on a daily basis, send follow-up letters to patients who have outstanding balances, and provide monthly financial reports showing charges, deposits, adjustments, and patient balances.

Full-service billing includes:

• Maintain all patient demographics
• Post all charges, payments and allowances
• Submit claims, electronically and paper
• Bill secondary insurances
• Follow up on unpaid claims
• Appeal denials
• Monthly statements to patients
• Provide monthly and yearly reports of all activity

Accounts Receivable Recovery

We can also help practices recover previous unpaid claims in an effort to bring the accounts receivable balance in line with industry standards. We will investigate unpaid claims, determine why the claim was not paid—never received, not on file, incorrectly billed, missing necessary information—and resubmit clean claims for billing.